terms of services
Terms of Services for Essentials R US
Welcome to Essentials R US. By accessing or using our website, you agree to comply with and be bound by these Terms of Service. Please read them carefully before using our services. You may not use our website if you do not agree to these terms. These Terms of Service constitute a legal agreement between you (“the user”) and Essentials R US.
Acceptance of Terms
By using our website or purchasing our products, you ensure or accept that you’re 18 or older or have obtained parental or guardian consent to use the website. The continuous use of this website signifies your agreement to these terms, which may be updated periodically. We reserve the right to change these Terms of Service anytime, and any changes will be effective upon posting on the website.
Products and Service
Essentials R US provides pet supplies and related products. While we strive to provide accurate information about our products, we do not guarantee that the descriptions, images, or other content on the website are entirely accurate, complete, or error-free. Product availability is subject to change without notice, and we reserve the right to discontinue or limit the quantity of any product offered.
User Accounts
You may need to create an account to make purchases or access certain website features. You are responsible for maintaining the confidentiality of your account information, including your username and password. You agree to notify us immediately of any unauthorized use of your account or security breaches. Essentials R US is not liable for any damages resulting from unauthorized account use.
Ordering and Payments
When you agree to order our products from our website, you agree to provide accurate, complete information. All the prices on the website are in dollars and are subject to applicable taxes and shipping charges. We reserve the right to cancel or decline any order at our discretion, particularly in any fraudulent case or error in pricing or information.
Shipping and Delivery
We strive to deliver your orders promptly, but delivery times may vary based on the location and external factors. Shipping charges, if applicable, will be disclosed during the checkout process. Essentials R US is not responsible for delays caused by carriers or unforeseen circumstances, such as weather or natural disasters. The risk of loss passes to you upon delivery of the product to the carrier.
Returns and Refunds
We want you and your pets to be satisfied with our products. If you are not happy with your purchase, you may request a return or refund within 14 days of receiving your order. Products must be unused, in their original packaging, and accompanied by proof of purchase. Certain items, such as perishable goods or customized products, may not be eligible for return. Refunds will be processed through the original payment method, and shipping charges are non-refundable.
Prohibited Uses
You agree not to use our website for any unlawful or unauthorized purpose. Prohibited activities include, but are not limited to:
- Impersonating another person or entity.
- Engaging in fraudulent activity or attempting to access restricted site areas.
- Distributing malware, viruses, or any harmful software.
- Using automated systems, such as bots.
Violations of these terms may result in the termination of your account and potential legal action.
Intellectual Property
All the content on our website, including images, videos, graphics, and infographics, is the property of Essentials R US or its licensors and is protected by intellectual property laws. You may not copy, distribute, or create derivative content without any prior written consent.
Third-Party Links
Our website may contain links from third-party websites for your convenience. Essentials R US LLC does not endorse or control these external sites and is not responsible for their content, practices, and policies. You can use these sites at your own risk and subject to their terms and conditions.
Limitation of Liability
To the fullest extent permitted by law, Essentials R US and its affiliates, officers, directors, employees, and agents will not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the website or our products. This includes but is not limited to, damages related to loss of data, revenue, or profits, even if we have been advised of the possibility of such damages.
Indemnification
You agree to indemnify, defend, or hold harmless Essentials R US LLC, its affiliates, and employees from any claims, liabilities, damages, costs, or expenses arising from your use of the website, violation of these Terms of Service, or infringement of any rights of a third party.
Privacy Policy
Your privacy is important to us. Our collection and use of your information are governed by our Privacy Policy, which is incorporated into the Terms of Services. You consent to the practices described in our Privacy Policy when using the website.
Governing Law and Dispute Resolution
The laws of the US govern these Terms of Service without regard to its conflict of law principles. Any disputes arising from these terms will be resolved through negotiation and, if necessary, through binding arbitration or in the courts. You waive the right to participate in class action lawsuits or collective arbitration.
Termination
We reserve the right to terminate your access to our website, at our sole discretion, without any prior notice, for conduct that we believe can violate our Terms of Services or is otherwise harmful to our interest or that of other users.
Force Majeure
Essentials R US is not liable for delays or failures to perform due to causes beyond our control, including but not limited to acts of God, pandemics, labor strikes, and supply chain disruptions.
Contact Information
If you have any concerns about our website or these Terms of Services, email us at essentials@essentials-rus.com. We will try to address your concerns and any problem you bring to our attention.